liquidzuloo.blogg.se - My dropvox still syncing and usess m59re space

#My dropvox still syncing and usess m59re space upgrade
#My dropvox still syncing and usess m59re space full
#My dropvox still syncing and usess m59re space plus

I already have a bonus space offer active on my account, but I haven’t I received more space for my new device that I purchased? Note: Even if you completed the get started steps for a different Dropbox account, you need to complete the five steps for the account that you linked to your device. This is the Dropbox account email which will have the bonus space.Īfter you received an email informing you about linking your space you need to complete five steps of the get started guide (you need a computer to do this). I received the email about my bonus space but why haven’t I received the actual space in my account?įirst, double check the email address where you received the email. When your first sign into a Dropbox account on a new device, an email will be sent to the email address you have used telling you about the bonus space.Īfter you receive this email you just need to complete five steps of the get started guide for that account to redeem the space. Which account will receive the bonus space?Ī common issue is that users link one of their Dropbox accounts to the new device and then sign into a different account where they won’t see the bonus space. Is from a participating network carrier.If you manually downloaded Dropbox, then your device isn’t eligible for the bonus space. The bonus space offer can only be redeemed once per device so pre-owned devices will most likely have had their eligible space already redeemed by a previous Dropbox account.

Is my device eligible for the bonus space? If you haven’t received your bonus space for a promotion, then check the following questions to see if they can help you to resolve the issue: To receive the bonus space for one of your devices, you first need to link the eligible device to your account and then complete five steps from our get started guide. Why haven’t I received my promotion space?

#My dropvox still syncing and usess m59re space full

We will never ask for your password or your full credit card number. For security and privacy purposes, please don't send anyone, including Dropbox, your full credit card number or CVV number. Learn more about contacting a mobile app store.Īfter gathering this information, submit a support request containing the billing information requested above. If you paid through the Apple App Store or Google Play, you’ll need to contact Apple or Google to determine the status of your payment. If you paid by Direct Debit or iDeal, we will need the mandate reference number or transaction number. You can find this ID by logging in to your PayPal account and clicking the transaction in your account history. If you paid with PayPal, we will need the PayPal transaction ID.

The type of card (Visa, Discover, MasterCard, American Express, etc.).

If you were unable to find the transaction ID, we'll need the following information to identify the account associated with your purchase:

Enter the last four digits and expiration date of the card charged (if applicable).

Enter the transaction ID (found on your payment provider's billing statement).

You can verify a subscription purchase in a few ways: If you did purchase space using the same email address as the one associated with your Dropbox account, but you're still not seeing your space, verify the subscription purchase and then contact our billing team.

If you shared a folder with anyone in the past, then that user can find your account email address in the shared folder invitation or shared folder settings.Ģ.

If your phone is linked to Dropbox, navigate to your Settings in the Dropbox app.

If your computer is linked to Dropbox, open your Dropbox desktop app preferences and click the Account tab.

Here are ways you can determine your account email address:

#My dropvox still syncing and usess m59re space plus

Verify that you purchased Plus or Professional using the same email address that's associated with your Dropbox account.

#My dropvox still syncing and usess m59re space upgrade

There are a few possible reasons why you wouldn't see a Dropbox Plus or Professional upgrade applied to your account.ġ. Why didn’t I receive more space after I upgraded? Leave any shared folders that put you over quota.Increase your storage quota using referrals bonuses or other promotions.To get your account under your storage space quota you can: Files won’t be removed, and syncing will resume when you bring your account under your quota again. If your Dropbox account is over your storage space quota then file syncing will stop.